Why Partner with MSC?
At MSC, we believe that providing customers with peace of mind is a key part of our job. That is why we apply a personalized one-stop-shop approach to cargo insurance.
We team with trusted global insurance partners to deliver comprehensive cargo insurance coverage. All our policies are provided on a full cover (all risks ICC A terms) basis to protect you against the hazards inherent to maritime and inland transportation, and to secure full compensation in case of loss or damage to your cargo.
Our local offices will take care of the entire process for you.
Protecting your Cargo Matters
Cargo transportation does not come without risks, and you need coverage beyond basic. Whether your goods are transported by land, or by air and at sea, we are here for you, and you can rest assured you are fully covered with MSC Cargo Insurance.
We understand the financial and emotional stress caused to businesses by cargo loss or damage, so we partnered with first-class providers to create for you a tailor-made insurance solution. Offering you the widest possible coverage for maritime and inland transportation to ease your mind and protect your supply chain.
We're Always on your Side
At MSC, we believe that providing customers with peace of mind is a key part of our job. That is why we apply a personalized one-stop-shop approach to cargo insurance. Our flexible solutions are available for both spot shipments and volume contracts, and cargo insurance cost and coverage are tailored according to your needs, cargo and chosen mode of transportation, without any hidden costs.
Comprehensive and Flexible Protection
Our cargo protection solutions support a broad range of transportation methods, including warehouse-to-warehouse and anything else in between. We also offer tailored solutions to enable you to select the appropriate coverage options for your unique cargo requirements. From competitive premiums to the handling of any eventual claim, you can rely on our local offices to make the process as quick and simple as possible.
Unique Solution for your Fresh Cargo
Our dedicated fresh cargo solution aims to provide a clear and simple pricing procedure where your tariff charge is based on your cargo value and specifications. Depending on the declared value of your cargo, you will receive a comprehensive quotation for the protection of your cargo with no hidden costs.
That's not all
Our services cover most transportation types almost anywhere in the world and with few restrictions as to the nature of the cargo.
We also provide end-to-end coverage for reefers and dry containers and project cargo with a high-value limit.
Applicable whether the loss or damage occurs in transit from port-to-port, warehouse-to-warehouse, or anywhere in between.
Available for both spot shipments and volume contracts. Cargo insurance cost and coverage are tailored to your needs.
What do our Customers Say
" The Peace of Mind Cargo Protection solution provided by MSC really protects cargo in the event of natural disasters, robbery, cargo damage and includes customer financial protection during ship salvage. "
" The insurance service MSC is providing really is very good and our buyers also enjoying this service. "
" Thank you MSC for supporting us with maritime insurance for our export shipments out of Qatar. This insurance is helping us to reduce our export cost, and at the same time it is saving lot of time. "
What risks we cover
With a wider coverage than the standard terms of marine cargo insurance our solution includes loss or damage to cargo due to:
- Fire
- Stranding, grounding, sinking, collision
- Salvage & general average contributions
- Heavy weather events
- Natural events (‘Act of God’)
- Wetting damage (hole in the roof allowing water infiltration)
- Physical damage to the cargo, stevedore mishandling
- Thefts & pilferage
- Reefer temperature variation
- Destruction costs
- Sue & labour
Cargo insurance coverage does not include loss or damage to cargo as a result of geopolitical events, packing issues, wilful misconduct of the assured, delay, ordinary leakage (loss in weight, wear and tear of the cargo) or inherent vice.
MSC Protection Solutions Do not Cover
Please be aware, that our cargo protection systems do not cover loss or damage to cargo due to:
● Geopolitical events (sanctioned countries; persons or goods; seizures or arrests; riots; strikes; warlike operations; terrorism; weapons; cyber-risks, and similar events)
● Delays
● Insufficient or improper packaging
● Loss or damage attributable to the wilful misconduct of the shipper, consignee, or other merchant
● Ordinary leakage, loss in weight, wear, and tear
● Inherent defect, quality, or vice
● Temperature or atmospheric pressure changes
Why should I buy MSC Cargo Insurance?
Transportation is not a risk-free process and major events such as rough weather, fire and other such occurrences could damage your cargo while in transit with us. Insurance will protect your cargo from these known risks, as and ensure you have the right to be compensated in case of damage related to these specific risks, as standard Bill of Lading clauses could potentially exclude or limit the carrier’s liability.
How do I get a quote?
Get an instant quote by sending your shipment details to our cargo insurance team at msccargoinsurance@msc.com or directly from your MSC local offices.
How will I be invoiced?
The premium for your insurance will be charged and manifested on your shipping invoice.
Who appoints the surveyor?
Once you notify, the insurance company of your cargo damage, it will appoint a local surveyor to establish the cause of damage and eventually to resolve your claim.
Which documents must I submit to have my claim processed?
All the documents you need to submit are listed on your certificate of insurance alongside the claims procedure. The main documents to be provided are the commercial invoice, a copy of the Bill of Lading, a letter of protest and the survey report.
How long does it take to get compensation in case of claim?
MSC applies a very efficient money back policy and your claim will be solved within 30 days.
Can I apply for MSC Cargo Insurance while the container is already in transit?
We can arrange insurance while the cargo is already in transit, but we reserve the right to investigate the circumstances first with our agent to ensure there is no damage before issuing the certificate of insurance.